Privacy Policy

Last updated: 1 October 2026

OneLifetime Relationship Coaching respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how your information may be collected, used and protected when you visit the OneLifetime website, contact me or book a coaching consultation or session.

Information I May Collect

Depending on how you interact with OneLifetime, I may collect information including:

  • Your name
  • Email address
  • Telephone number
  • Appointment and booking information
  • Information you choose to provide when contacting me
  • Payment and transaction information where applicable
  • Technical information relating to your use of the website
Please only provide information that is necessary for your enquiry or coaching relationship.

How Your Information Is Used

Your information may be used to:

  • Respond to enquiries
  • Arrange and manage consultations and coaching sessions
  • Send booking confirmations and appointment reminders
  • Communicate with you about your coaching
  • Process payments where applicable
  • Maintain appropriate business and financial records
  • Operate, protect and improve the website and services
  • Comply with legal or regulatory requirements
I will only use your personal information where there is an appropriate lawful basis for doing so.

Coaching Information

The nature of relationship coaching means that you may choose to discuss personal matters during our conversations.

Information shared during coaching will be treated respectfully and confidentially, subject to any legal obligations or circumstances where disclosure may be necessary to protect someone from serious harm.

You are encouraged not to provide sensitive personal information through website forms unless it is necessary.

Booking and Service Providers

OneLifetime may use trusted third-party services to help provide its website, appointment scheduling, online meetings, communications, analytics and payment services.

These providers may process limited personal information where necessary to provide their services.

Website Analytics and Tracking

OneLifetime may use website analytics and tracking technologies, including Microsoft Clarity and Meta Pixel, to understand how visitors interact with the website and to help evaluate website and advertising performance.

Where required, non-essential tracking technologies will only be used after you have provided the appropriate consent.

You can find further information in the OneLifetime Cookie Policy.

How Long Information Is Kept

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including providing services and meeting legal, accounting or regulatory requirements.

Information that is no longer required will be securely deleted or anonymised where appropriate.

Sharing Your Information

OneLifetime does not sell your personal information.

Information may be shared with service providers where necessary to operate the business or provide services to you, or where disclosure is required by law.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

  • Request access to your personal information
  • Ask for inaccurate information to be corrected
  • Request deletion of your information in certain circumstances
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Request transfer of certain information where applicable
To make a request or ask a question about your personal information, please contact:

OneLifetime Relationship Coaching
Email: mlanglais@onelifetime.co.uk

You also have the right to raise concerns about the handling of your personal information with the Information Commissioner's Office (ICO).

Changes to This Privacy Policy

This policy may be updated occasionally to reflect changes to OneLifetime's services, technology or legal requirements.

The latest version will always be available on this website.